You have the right to withdraw from this contract within fourteen days without giving any reason.

The cancellation period shall be fourteen days from the day on which you or a third party other than the carrier designated by you takes possession of the last good.

To exercise your right of withdrawal, you must inform us (Svans Kiel, Flemhuder Str.8, 24113 Kiel, Tel. 0176 20379915, Svans.kiel@gmail.com) of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post or email). You can use the attached model withdrawal form for this purpose, but this is not mandatory.

To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right of cancellation before the cancellation period has expired.

If you cancel this contract, we will refund all payments that we have received from you, including delivery costs (with the exception of additional costs resulting from your choice of a type of delivery other than the cheapest standard delivery offered by us), promptly and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this refund, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged any fees for this refund.

We may refuse repayment until we have received the parcelable goods (goods that you can normally return to us by post) back or until you have provided evidence that you have returned the goods, whichever is the earlier.

This right of retention does not apply to goods that cannot be packaged.

You must return or hand over the parcelable goods to us promptly and in any event no later than fourteen days from the date on which you notify us that you have cancelled this contract. This deadline is met if you send these goods before the expiry of the fourteen-day period.

We will bear the cost of returning parcelable goods (goods that you can normally return to us by post).

We will collect goods that cannot be packaged and which you cannot normally return to us by post due to their nature (e.g. large appliances) at our expense.

You only have to pay for any loss of value of the goods if this loss of value is due to handling of the goods which is not necessary to check their quality, properties and functioning.

If you finance this agreement with a loan and later effectively revoke it, you are no longer bound by the loan agreement, provided that both agreements form an economic unit. This is particularly the case if we are also your lender or if your lender uses our cooperation in preparing or concluding the loan agreement.

If the loan has already been paid to us when the revocation takes effect, the lender will assume our rights and obligations from the financed contract in relation to you with regard to the legal consequences of the revocation. This does not apply to loan agreements that serve to finance the purchase of financial instruments (e.g. securities, foreign currencies or derivatives).

If you want to avoid a contractual obligation as far as possible, make use of your right of withdrawal and also revoke the loan agreement if you are also entitled to a right of withdrawal for this.

The shipping costs are displayed to the customer for each product within the order form before the contract is concluded. The prices at the time of the order apply.

6.2The customer selects the type of payment within the order form. The payment methods available are

or

,

, payment by

, payment by

, payment by

or available.

We are prepared to participate in an out-of-court stratification procedure.

Consumers have the option of resolving conflicts arising from consumer contracts by appealing to an out-of-court arbitration board. This is an alternative way of resolving conflicts. The implementation of an arbitration procedure is not a mandatory requirement for appealing to the competent ordinary courts.

§ 9 Retention of Title

12.1 Svans Kiel is liable without limitation in accordance with the statutory provisions:

• in the event of a breach of essential contractual obligations (i.e. obligations whose fulfilment makes the proper execution of the concluded contract possible in the first place and on whose compliance you as a contractual partner can regularly rely) by Svans Kiel, its legal representatives or vicarious agents.

• in liability for damages resulting from injury to life, body or health of the customer

• in liability arising from the mandatory provisions of the Product Liability Act

This applies to any type of fault on the part of Svans Kiel, its legal representatives or vicarious agents.12.2 Scope of liability: In the case of slightly negligent breaches of duty, our liability is limited to the foreseeable, contract-typical, immediate average damage, unless it concerns claims for damages by the customer resulting from injury to life, body or health. This also applies to slightly negligent breaches of duty by our legal representatives or vicarious agents.

The mandatory provisions of the Product Liability Act are excluded from this limitation of the scope of liability.12.3In the case of direct or indirect references to external websites ("hyperlinks") that are outside the author's area of responsibility, a liability obligation would only come into force if the author had knowledge of the content and it would be technically possible and reasonable for him to prevent use in the event of illegal content. The author hereby expressly declares that at the time the links were created, no illegal content was recognizable on the linked pages. The author has no influence whatsoever on the current and future design, content or authorship of the linked/connected pages. He therefore hereby expressly distances himself from all content on all linked/connected pages that were changed after the links were created. This statement applies to all links and references set within the author's own Internet offering as well as to third-party entries in guest books, discussion forums, link directories, mailing lists and in all other forms of databases set up by the author, the content of which can be accessed externally. The provider of the page to which reference was made is solely liable for illegal, incorrect or incomplete content and in particular for damages resulting from the use or non-use of such information, not the person who merely refers to the respective publication via links.

.

§ 16 Electrical and Electronic Equipment Act (ElektroG)

Svans Kiel's product range also includes electrical appliances (e.g. kitchen appliances) that fall under the ElektroG.

The aim of the Waste Framework Directive is to promote the circular economy by avoiding waste and, above all, by increasing the recycling of waste. For further information, see

There you will also find statistics based on the existing reporting obligations under the WEEE Directive (

) and further information on the collection rates for used batteries can be found at

.

The symbol for the separate collection of electrical and electronic equipment represents a crossed-out waste bin on wheels.

As the owner of old devices, you are obliged under the ElektroG to dispose of old devices at the end of their life separately from unsorted municipal waste. Disposal in normal household waste, for example, is therefore prohibited. Before separate disposal, you must:

• Separate old batteries and accumulators that are not enclosed in the old device from the old device without causing any damage

• Separate lamps that can be removed from the old device without causing damage.

• As the end user, you are responsible for deleting personal data on the old device to be disposed of - please delete all data on it!

You can also return your old electrical equipment free of charge to the following collection points:

There you can search for the nearest collection point.

Please note the following: Small appliances (= no external device dimensions larger than 25 cm) may be returned to the collection points in household quantities. Large appliances (= at least one external device dimension larger than 25 cm) may be returned to the collection points in exchange for "old for new" - this means: If you buy a new appliance, you can return an old appliance that essentially performs the same functions as the new appliance to one of the collection points, provided that you can provide proof of the purchase of the new appliance to the collection point. To be able to provide this proof, please proceed as follows: Please send your return request, stating the type of appliance for the old appliance to be returned (refrigerator, washing machine, electric stove, television, etc.) together with a copy of the invoice for the new appliance purchased, by email to Interseroh at weeeannahmestellen@interseroh.com or use the form at

Interseroh will use the data you provide to check whether you are entitled to hand in an old device at one of the Interseroh collection points. If this is the case, Interseroh will also send you a receipt by email that contains at least the following information:

• Date of purchase type of new device

• Interseroh contract number of the client

• Interseroh logo

• possible return period

With the receipt issued, you can now hand in your old device free of charge at one of the Interseroh collection points near you. Please note: If you do not have a receipt, the collection point is not obliged to accept the old device! The collection point can also refuse to accept old devices that pose a risk to people's health and safety due to contamination (see Section 17 Paragraph 4 in conjunction with Section 13 Paragraph 5 of the ElektroG).

as of January 7, 2022

If you have any questions regarding our terms and conditions, please send us an email to Svans-kiel@gmail.com