You have the right to cancel this contract within fourteen days without giving any reasons.

The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the last goods.

To exercise your right of withdrawal, you must contact us (Svans Kiel, Flemhuder Str.8, 24113 Kiel, Tel. 0176 20379915, Svans.kiel@gmail.com) by means of a clear statement (e.g. a letter sent by post, or email ) about your decision to withdraw from this contract. You can use the attached sample cancellation form, although this is not mandatory.

In order to meet the cancellation period, it is sufficient that you send the notification of your exercise of the right of cancellation before the cancellation period has expired.

If you cancel this contract, we will refund to you all payments received from you, including delivery costs (except for any additional costs arising from you choosing a method of delivery other than the cheapest standard delivery offered by us have) to be repaid immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment we use the same payment method that you used for the original transaction, unless something different was expressly agreed with you; under no circumstances will you be charged any fees as a result of this repayment.

We can refuse the repayment until we have received the packageable goods (goods that you can normally send back to us by post) back or until you have provided evidence that you have returned these goods, whichever is earlier is.

This right of retention does not apply to goods that cannot be packaged.

You must return or hand over the packageable goods to us immediately and in any case no later than fourteen days from the day on which you inform us of your cancellation of this contract. The deadline is met if you send these goods before the fourteen day period has expired.

We bear the costs of returning parcelable goods (goods that you can normally send back to us by post).

We will collect goods that cannot be packaged and that you cannot normally send back to us by post due to their nature (e.g. large appliances) at our expense.

You are only liable for any loss in value of the goods if this loss in value is due to the handling other than what is necessary to establish the nature, characteristics and functionality of the goods.

If you finance this contract with a loan and later effectively revoke it, you are no longer bound to the loan contract, provided that both contracts form an economic unit. This is to be assumed in particular if we are also your lender or if your lender uses our cooperation in the preparation or conclusion of the loan agreement.

If we have already received the loan when the revocation takes effect, the lender assumes our rights and obligations from the financed contract in relation to you with regard to the legal consequences of the revocation. This does not apply to loan agreements that serve to finance the acquisition of financial instruments (e.g. securities, foreign currencies or derivatives).

If you want to avoid a contractual obligation as much as possible, make use of your right of cancellation and also cancel the loan agreement if you also have a right of cancellation.

. The shipping costs are displayed to the customer in the order form for the respective product before the contract is concluded. The prices apply at the time of ordering.

6.2The customer selects the type of payment within the order form. The payment methods are:

or

,

, payment by

, payment by

, payment by

or available.

find. We are ready to take part in an out-of-court stratification process.

Consumers have the opportunity to resolve conflicts arising from consumer contracts by calling an out-of-court arbitration board. This is an alternative way to resolve conflict. Conducting an arbitration procedure is not a mandatory requirement for recourse to the competent ordinary courts.

§ 9 Retention of title

12.1 Svans Kiel is liable without restriction in accordance with the statutory provisions:

• in the event of a breach of essential contractual obligations (i.e. those obligations whose fulfillment enables the proper execution of the concluded contract in the first place and on whose compliance you as a contractual partner can regularly rely) by Svans Kiel, its legal representatives or vicarious agents.

• in liability for damages resulting from injury to the life, body or health of the customer

• with liability arising from the mandatory regulations of the product liability law

This applies to any type of fault on the part of Svans Kiel, its legal representatives or vicarious agents. 12.2 Scope of liability: In the case of slightly negligent breaches of duty, our liability is limited to the foreseeable, contract-typical, direct average damage, unless it concerns claims for damages from the customer arising from the breach of the contract life, body or health. This also applies to slightly negligent breaches of duty by our legal representatives or vicarious agents.

The mandatory provisions of the Product Liability Act are excluded from this limitation of the scope of liability.12.3In the case of direct or indirect references to external websites ("hyperlinks") that lie outside the author's area of responsibility, a liability obligation would only come into force in the case in which the The author is aware of the content and it would be technically possible and reasonable for him to prevent its use in the event of illegal content. The author hereby expressly declares that at the time the link was created, no illegal content was recognizable on the linked pages. The author has no influence on the current and future design, content or authorship of the linked/connected pages. He therefore hereby expressly distances himself from all content on all linked/connected pages that were changed after the link was created. This statement applies to all links and references set within the author's own website as well as to third-party entries in guest books set up by the author, discussion forums, link directories, mailing lists and all other forms of databases whose contents can be accessed externally. For illegal, incorrect or incomplete content and in particular for damage resulting from the use or non-use of such information, the provider of the page to which reference was made is solely liable, not the person who merely refers to the respective publication via links.

.

§ 16 Electrical and Electronic Equipment Act (ElektroG)

The Svans Kiel product range also includes electrical appliances (e.g. kitchen appliances) that fall under the ElektroG.

The aim of the Waste Framework Directive is to increase the promotion of the circular economy by avoiding waste and, above all, by increasing the recycling of waste. Further information can be found at

. There you will also find statistics based on the existing reporting obligations from the WEEE Directive (

) as well as further information on the collection rates for used batteries

.

The symbol for the separate collection of electrical and electronic equipment is a crossed-out wheeled bin.

As the owner of old devices, according to the ElektroG, you are obliged to collect the old devices separately from unsorted municipal waste at the end of their service life. Disposal with normal household waste, for example, is therefore prohibited. Before separate disposal, you must:

• Separate used batteries and accumulators that are not enclosed by the old device from the old device in a non-destructive manner

• Separate lamps that can be removed from the old device without being destroyed.

• As the end user, you are responsible for deleting personal data on the old device to be disposed of - please delete all data on it!

You can also hand in your old electrical device free of charge at the following collection points:

. There you can search for the nearest collection point.

Please note the following: Small devices (= no external device dimensions larger than 25 cm) may be returned to the collection points in normal household quantities. Large appliances (= at least one external device dimension larger than 25 cm) may be returned to the collection points in exchange for "old for new" - this means: If you buy a new device, you may buy an old device that essentially fulfills the same functions as the new device , hand it in at one of the collection points, provided you can provide proof of purchase of the new device to the collection point. In order to be able to provide this proof, please proceed as follows: Please submit your return request by stating the type of old device to be returned (refrigerator, washing machine, electric stove, television, etc.) together with a copy of the invoice for the new device purchased Email Interseroh at weeeannahmestellen@interseroh.com or use the form at

. Interseroh uses the data you provide to check whether you are entitled to return an old device to one of the Interseroh collection points. If this is the case, Interseroh will also provide you with a receipt by email that contains at least the following information:

• Date of purchase device type of the new device

• Interseroh contract number of the client

• Interseroh logo

• possible return period

With the receipt issued, you can now hand in your old device free of charge at one of the Interseroh collection points near you. Please note: If there is no receipt, the collection point is not obliged to accept the old device! The collection point can also refuse to accept old devices that pose a risk to people's health and safety due to contamination (see Section 17 Paragraph 4 in conjunction with Section 13 Paragraph 5 ElektroG).

As of January 7th, 2022

If you have any questions regarding our terms and conditions, simply send us an email to Svans-kiel@gmail.com